Webinar Recap – 12 month Kitchener Pilot Study

Kitchener's twelve-month cold water pilot at Sportsworld Arena worked because of how it was run, not just what was installed. Management handed the transition to the front-line arena crew rather than mandating it from above.

The Kitchener blueprint

Instead of forcing buy-in, management gave the arena crew complete ownership of the REALice transition. The webinar breaks down how they did it, which is the part most rinks underestimate.

The test nobody was told about

Figure skaters and hockey academy players went out of their way to praise the smoother glide and the way the ice recovered from ruts. None of them knew the rink had switched to cold water.

Watch how they did it

The three-minute version — skepticism to success, quickly.
The full webinar recap — the change management detail, if you're planning your own transition.